This Privacy Policy sets out the commitment of Ann Lund trading as Marvellous Meditations (ABN 63 881 315 057) (“Marvellous Meditations”, “we”, “us”) to protect the privacy of personal information we collect about you, including through this website, marvellousmeditations.com (“Website”), as well as through our other business operations or directly from you.
Please read this Privacy Policy carefully and contact us using the details set out below if you have any questions.
By providing us with personal information, you indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it and consent to the collection, use, holding and disclosure of your personal information as outlined.
If you don’t want to provide personal information to us, then you don’t have to, but this may affect your use of this website.
Types of personal information we collect
The types of personal information we may collect includes:
- identity data (including your name and username or similar identifier)
- contact data (including your contact details such as your billing and delivery address, email address and telephone number)
- transaction data (including details about payments to and from you and other details of products you have purchased from us)
- technical data (including your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website)
- profile data (including your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses)
- usage data (including information about how you use our website, products and services)
- marketing and communications data (including your preferences in receiving marketing from us and our third parties and your communication preferences).
How we collect personal information
We collect this information from you when you make an enquiry with us (for example, by telephone or email), purchase a product from us, sign up for a service or event via our website, sign up for our newsletter or submit a contact enquiry on our website.
We are committed to using lawful and fair means to collect personal information and collecting it from others only when it is unreasonable or impracticable to obtain certain information from you directly. We collect personal information about you from:
- you
- searches and enquiries
- your use of our website
Third parties may also use cookies and similar technology to collect or receive information from our website or from you and from elsewhere on the internet and use that information to provide measurement services and targeted advertising. If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
We will destroy or de-identify information where we form the opinion that the information has been provided to us unlawfully or unfairly.
Why we collect, hold, use and disclose personal information
We collect, hold, use and disclose your personal information as is reasonably necessary for us to perform our core functions and activities, including for the following purposes:
- to contact and communicate with you
- to provide goods and/or services to you
- to maintain a database of customers, subscribers or similar
- to market to you
- for internal record keeping
- for statistical purposes
- as required by law
Where we disclose your personal information to third parties for these purposes, we will do our best to ensure that their privacy policy adheres to similar standards of privacy protection and/or request that the third party follow this Privacy Policy regarding handling of your personal information.
We will also be diligent in ensuring that the personal information we disclose is accurate, up-to-date, complete and relevant.
We will not use or disclose personal information for the purpose of direct marketing unless you have consented to the use or disclosure of the information for that purpose.
Please note that we will not disclose your personal information for any purpose other than the purpose for which it was collected without your consent, unless we are required to do so by law.
Use of cookies
A cookie is a small text file that may be placed on your computer to help us remember your preferences, like your login information or location. Cookies are used for a variety of reasons.
We use cookies to make it easier and faster for you to use our website. We also use cookies for security purposes to protect you online. We and our third-party vendors may also use cookies to display advertisements to you elsewhere on the internet.
Links to other sites
To help you find more information, we sometimes include links to other helpful websites from our website.
Please note this Privacy Policy only applies to information we collect on our website (not any other site).
As we aren’t responsible for data collection on those other sites, our Privacy Policy won’t apply.
We can’t guarantee any of the privacy practices of other websites, so please be safe and make sure you read their privacy policy before giving them your personal information.
How you can access and correct your personal information
You can request details of personal information that we hold about you. We will respond to any request to access information within a reasonable time.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details set out below.
We rely in part on you advising us when your personal information changes. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date and to notify you of the correction, unless it is impracticable or unlawful to do so.
If you want us to delete any personal information we hold about you or to not collect information from you for a specific purpose, such as targeted advertising, please contact us using the details set out below.
Please note that if we agree to delete your information, because of backups and records of deletions, it may be impossible to completely delete your information without retaining some residual information.
We will respond to any request to access, correct or delete information within a reasonable time.
How we maintain the security of your information
We are committed to ensuring that the personal information we hold is secure and protected from misuse, interference, loss and unauthorised access, modification or disclosure.
We undertake the following precautions to protect personal information we hold:
- our website contains pages encrypted to ensure the safety of any data that is submitted through use of this website
- we limit access to personal information to a “need-to-know” basis
- we protect devices we use to collect, hold, use and disclose personal information with industry-standard anti-virus software
- our devices are protected by password and are stored in secure premises
- data is securely stored on cloud servers
- all hard copies of personal information are kept in secure storage with access by authorised personnel only if we no longer need personal information, we take reasonable steps to delete or de-identify the information.
While we take commercially reasonable measures to maintain a secure website and business, please note that electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant such events will not take place and we will not be liable to you for any such occurrences.
If a data breach occurs involving your personal information and the breach is likely to cause harm to you, we will notify you as soon as possible after the occurrence in accordance with our obligations under the Australian Privacy Act and related legislation.
How you can make a complaint about privacy breach
If you believe that we have breached this Privacy Policy and want to make a complaint about that breach, please contact us using the details set out below. If you are unsatisfied with our response, the Office of the Australian Information Commissioner may be able to assist you with a review of our decision.
How you can unsubscribe or opt out
We like to keep our customers and website visitors up to date, so from time to time we may send you newsletters, invitations and updates. You can unsubscribe and opt out of these at any time.
You can block the use of cookies by selecting the appropriate settings on your browser. Please note that the website may not work as well for you if you disable cookies.
Changes to this policy
If we decide to change our Privacy Policy, we’ll let you know by posting such changes on our website.
Contact details
For any questions or notice, please contact us using these details:
Ann Lund, email: mail@marvellousmeditations.com
This Privacy Policy was last updated: 4 Septemberr 2022.